The card reader does not work with my credit card authorization software

Cause: Data output format error.

Solution: Change the Termination String to be output after each track of data.

Steps : With your keyboard connected to the card reader and using Windows notepad or some other program you can type in follow these steps:

Use the Quick Keys sequence: <Left-Control> <2> <Right-Shift> and <Enter> on your keyboard.
Go back to your credit card software and retry a card swipe.
If this does not fix the issue then please contact technical support and we will attempt to find a solution for your.

Note: If this does not solve the issues that you are having with your software you may want to consult our How do I... section and look for your software.