Cause
: The Card Reader's transmit speed is too fast.
Solution: Slow down
the transmit speed on the reader. Use Windows notepad to repeatedly swipe
credit cards to verify that the data is received the same, each time the card
is read.
Note: If you are using Fedex Ship Manager
software you will need to set the Transmit speed to about 15. Fedex Ship
Manager has a tendency to eat keyboard keystrokes in applications when it is
running in the background. If you find this hard to believe, try typing some
words on the computer as fast as you can, you will notice that some of the
keystrokes do not come through. It is for this reason that you must slow
down the transmit speed on the reader to a 15.
Steps: After downloading and installing the
Universal Programmer software, you will want to run it and follow the
steps below:
-
Press F1 to display
the Interface settings dialog.
-
Use the Tab key
or the mouse to position the cursor over the Transmit Speed settings
-
At this point you can simply type in the new transmit speed, higher is
slower, or use the up down arrows on the window to change it
-
Once you
get the Transmit speed set to the setting you
desire Click on the Ok button to save in
memory.
-
If the software does not prompt you to send the
configuration to the reader you may click on the Send button on the Toolbar or
you may choose the Send Configuration option from the File menu. The
reader will beep and you will see a progress bar run across the window
indicating that the configuration is being sent to the reader.
-
Test your card output in Windows notepad, if this did not fix the issue then
repeat Steps 1 through 4 but increase the transmit speed each
time.