Cause: The
Keyboard Country that you are using requires shifting in and out of the Shift
Lock mode to send the data properly.
Solution: This is normal
operation. You can reduce the flickering and speed the data transmit by
sending numerics as keypad numerics, or setting the Keyboard Country to
UNIVERSAL mode.
Changing the Keyboard
Country
Steps: With your keyboard connected
to the card reader and using Windows
notepad or some other program you can type in follow these steps:
-
<Left Ctrl>
<CapsLock> <Right Shift> <Backspace> This will display the prompt "Press F1-F10 for
options"
-
Now press the F1 key
and press the Down Arrow key until the reader displays "Keyboard
Country:"
-
Press the right arrow
until the option displays the proper keyboard country for your
application
-
Now press and hold down
the following keys: <Left Ctrl> <Escape> and release both
keys. This will display the message "Setup Complete Changes
saved".
-
Test your card output
in Windows notepad, if this did not fix the issue then repeat Steps 1 through
4 but modify the keyboard country until you get the one that you
desire.
-OR-
Changing the Send
Numerics As
Steps: With your keyboard connected to the card
reader and using Windows notepad or
some other program you can type in follow these steps:
-
<Left Ctrl>
<CapsLock> <Right Shift> <Backspace> This will display the prompt "Press F1-F10 for
options"
-
Now press the F1 key
and then press the Down Arrow until the reader displays the
prompt "Send Numerics As:"
-
Press the right arrow
until the option displays the "MAIN KEYBOARD KEYS" option
-
Now press and hold down
the following keys: <Left Ctrl> <Escape> and release both
keys. This will display the message "Setup Complete Changes
saved".
Online Support Assistant